Skip to main content

SFMTA Upgrades Predictions Software This Weekend!

SFMTA Upgrades Predictions Software This Weekend!
By Mariana Maguire

SFMTA will switch over to a new, upgraded software system on Sunday, November 13,  as part of our Next Generation Customer Information System (CIS) project. The new software was developed to improve the way our different information systems communicate with each other and share data to and from multiple sources. This will provide customers more accurate, timely, reliable Muni service predictions. This is one more important step in the overhaul of our CIS that will enable us to provide better service to Muni customers.

SFMTA’s Next Generation CIS software has been in preliminary testing for months, and if all works well, Muni customers should not notice any change. But anyone who’s had to help loved ones with computer or smartphone troubles knows that software updates aren’t always smooth. Unanticipated challenges may arise. Customers should expect some glitches as we make the software switch and work out issues on the back end.

To reduce impacts to customers, we are gradually connecting new screens to the new software system. This should help isolate any issues to troubleshoot more effectively. Our Customer Information System staff and software contractors will be keeping a close eye on system performance and working quickly to resolve issues.

This upgrade to a new, more efficient software system is a crucial milestone toward providing many new features over the coming months, including:

  • Dynamic maps
  • Real-time service changes
  • Short-term route changes
  • Terminal departure predictions
  • Transfer connection predictions
  • Regional connections
  • Alternative routes
  • Accessibility information​
  • Vehicle crowding predictions

Third Party Apps

SFMTA provides open-source transit data that third party transit apps use on their platforms. Each app has its own way of processing that information, which can vary and may lead to differences or inconsistencies in transit information. SFMTA is in touch with known third party apps to help them troubleshoot issues.

We appreciate Muni riders’ patience as we continue our Next Generation CIS upgrades to improve Muni service long-term.

Learn more about what’s next for our Next Generation upgrades and the many new features rolling out soon.



Published November 11, 2022 at 03:29AM
https://ift.tt/q0kKv4M
Labels:

Comments

Post a Comment

Popular posts from this blog

150 Years Ago Today – The Cable Car is Born

150 Years Ago Today – The Cable Car is Born By Kelley Trahan August 2, 2023, marks the 150th anniversary of the world’s first successful cable railway, born right here in San Francisco. To celebrate the occasion, we bring you the story of Andrew Hallidie and the very first cable car company, the Clay Street Hill Railroad.  Andrew Hallidie (1834-1900) was a pioneering inventor and entrepreneur who changed urban transportation. In 1852, at the age of 18, Hallidie emigrated with his father from the United Kingdom to San Francisco during the California Gold Rush. His father, an engineer and inventor, had a wire rope patent that played a crucial role in his son's future success.   Portrait of Andrew Smith Hallidie in 1890. Inspired by his father's wire rope business, Hallidie developed a steel cable mineral mine hauling system in 1857. About a decade later, he designed a wire rope aerial tramway for transporting materials over mountainous terrain. Then, after a stint in bridg...
Post a Comment
NEXT

Shared Spaces are Here to Stay. Permit Renewals are Due January 15, 2023.

Shared Spaces are Here to Stay. Permit Renewals are Due January 15, 2023. By Anne Yalon Shared Spaces, amongst many other benefits, allows our residents and families to enjoy safe and social outdoor dining. Seen here are the the owners of Tio Chilo’s Grill and their children in the restaurant’s parklet on 24th Street in the Mission.  San Francisco’s popular Shared Spaces program allows merchants, restaurants and arts and culture organizations to use the curbside, sidewalk and other public spaces to conduct local business activities and stay afloat. What emerged as an economic lifeline during the pandemic is making San Francisco’s streets more energized, engaged and activated. Many of the Shared Spaces parklets have become central gathering places for the local community. “ Our parklet makes me feel like when I go to Mexico, where outdoor seating is everywhere. People end up joining their friends in our parklet. It is a space for our customers and our community," said Liz V...
Post a Comment
NEXT

Tenderloin Streets Transform During COVID-19

Tenderloin Streets Transform During COVID-19 By Kimberly Leung COVID-19 has disproportionately impacted people who live and work in the Tenderloin. As a result, the SFMTA has been working closely with District 6 Supervisor Matt Haney’s office, other city departments, the Tenderloin Traffic Safety Task Force and community members to address the public health issues and unique challenges in the neighborhood through innovative interventions.    The Tenderloin is home to many of our most vulnerable communities including historically marginalized groups such as people with disabilities, residents of SROs and supportive housing and limited-English proficient communities. With every single street in the Tenderloin on the city’s High Injury Network -- the 13 percent of San Francisco streets that account for 75 percent of severe traffic injury collision and fatalities -- thi...
Post a Comment
NEXT