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New MuniMobile® App Available Today!

New MuniMobile® App Available Today!
By Kharima Mohamed

A person holds a smartphone using the new MuniMobile app.

The SFMTA has released a new version of the MuniMobile® app, providing enhanced trip planning, service alerts and real-time transit predictions. The mobile app will continue to offer mobile ticketing people can access on their smartphones.  

Meanwhile, the original version of the MuniMobile® app will be phased out and shut down on Monday, Jan. 15, 2024.  

What does that mean for MuniMobile customers? 

MuniMobile® customers now can now download the new app to their smartphone. Customers will need to create a new user account with the new MuniMobile® app as accounts are not transferrable. Anyone with active tickets on the previous MuniMobile® app can use those tickets until they expire or until Jan. 15, whichever comes first.  

However, as of today (Dec. 4, 2023), customers using the previous MuniMobile® app will not be able to buy new tickets. In order to ensure an easy transition before your next Muni trip, please take a moment to download the new MuniMobile® app and set up your new user account.  The new app also includes a short tutorial, so be sure to check it out.  

Have questions? See the MuniMobile® FAQ page to help refresh your memory on MuniMobile policies and information. 

You can also visit our fares page (SFMTA.com/Fares) for more information on discount programs available only with Clipper and our partner agencies.  

 

A logo that says Download on the App Store with the Apple company logo to the left of the text.A logo that says "Get It on Google Play"



Published December 04, 2023 at 10:43PM
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